| JLive! Chat Documentation - Troubleshooting |  |  |  |
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In order for JLive! Chat to be able to function properly, it must have access to insert its required Javascript file into your template's <head></head> tag. Please ensure that your template contains the following line within the opening and closing <head></head> tag:
<jdoc:include type="head">
Your Joomla! template's <head></head> section should look something like this: <head>
<jdoc:include type="head">
...... <-- Some other lines here
</head>
You can perform a system check by going to Components -> JLive! Chat -> Information from within your Joomla administrator to check for any problems with your installation.
Your Joomla! Administrator is usually located @ http://<your-site>/administrator
If you have any further questions or support issues, please submit a debug report by going to Help -> Debug Repot -> Send to Technical Support from within the JLive! Chat desktop application and then contact us by submitting a support ticket.
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| Last Updated on Wednesday, 18 August 2010 14:57 |
