Hi,
Whenever I enable the JTurbo plugin, all my pages except the homepage go blank..many times..!

And when I disable it , everything comes back to normal.

For the component, I am using default settings. Any help on this?

You are getting a blank page when enabling the JTurbo plugin because there is a PHP fatal error occurring on the backend. Can you please enable the JTurbo plugin and then go to the page that is showing up blank and append a ?debug=1 url variable to web address location.

For example if the location of the page that is showing up blank is:

www.<your-domain>.com/index.php?option=com_something

then please change it to:

www.<your-domain>.com/index.php?op...omething&debug=1


or if the location is:

www.<your-domain>.com/index.php

then change it to:

www.<your-domain>.com/index.php?debug=1


This will cause JTurbo to output the PHP fatal error that is occurring on the backend. Once you receive the error, please post it here so I can tell you what the issue is. Then you can disable the JTurbo plugin again so that your website continues to function normally while we troubleshoot.

Thank you,
John

We have released a new version of JTurbo due to a minor bug fix... please uninstall the JTurbo component and plugin you have installed now and then install the latest version v1.5.2 from:

http://www.cmsfruit.com/downloads.html#jturbo

Thank you for your support.

I have just installed the latest 1.5.3 plugin and component.

However, I am still not able to correctly use this component and plugin. As soon as I enable the plugin, my all pages other than the homepage turn blank.

As advised by you, I have tried using ?debug=1 at the end of URLs but in my case I don't get any fatal error or something, it still shows me the blank page. Then I realised that I had my core SEF URLs turned on and I tried to turn it off so that I could use this debug feature. But to my surprise, when I turned the SEF URLs off, my site gets back to LIVE, no blank pages even the plugin is enabled.

This has something to do with SEF URLs I believe. Can you please help me on this further.

Thank you!

Hello,


Can you please confirm you have cURL enabled on your webserver by going to Help -> System Info -> PHP Information from within your Joomla administrator?

Can you try changing the following php.ini settings so we can figure out what the error is, that would help solve the issue very quick:

display_errors = On
error_reporting = E_ALL


and then restart your webserver for the new php.ini changes to take effect.

Then enable the JTurbo plugin so we can see what PHP fatal error is occurring.


Thanks,
John

Thanks for the quick feedback.

cURL support is definitely Enabled and I have just double checked it.

And, in my php.ini, display_errors is already ON and error_reporting is already set to E_ALL & ~E_NOTICE

Moreover, I just realised there are few pages in my website other than homepage that are working fine, and a few are not working, can't distinguish, all from same component.

Sorry to bother you but any extra help?