In the popup window you see not everything. not in IE and FF. Who can help me. www.paradisehosting.nl

I checked out your website and the livechat popup looked fine. Can you provide a screenshot?

If I disable e-mail than it is in FF good .  But not in IE.

I'm also having the same problem with my site.  Just upgraded to the latest version.  Same issues, Popup does not remove the welcome statement and does not show all the information below, including the send/close buttons.  The Welcome Intro that is apparent when operator is online does not go away when operator is offline.  See attached.  Is this a CSS issue or Javascript issue?

Has anyone reviewed the previous screen shots myself and another individual submitted?

The popup window has been completely
re-designed and this issue has been resolved in JLive! Chat v3.7.0 which should be released any day now.
Your desktop
application will notify you when the new version is available for download.