Can you check to see if port 5890/tcp is open on your computer after you launch the JLive! Chat desktop app? On windows you can check this by:

Start Menu -> Run -> type in 'cmd' and hit enter, then type 'netstat -na' in the ms-dos box and hit enter

Also if you have a firewall on your computer or are behind a router, you will need to ensure that port 5890/tcp can pa** through. 

If that doesn't work, try re-downloading the JLive_Chat.zip and re-installing the JLive_Chat_Setup.exe file, you can download it from www.cmsfruit.com/index.php?option=com_jc...ownload&i=17

If you still experience issues after trying the above methods, please let us know and we can further troubleshoot.

Thanks!

It is working now, John was great at helping me get it working.  Great Application!