I just made an installation of JLive Chat but the problem I am expereincing is that I get an erro when trying to download the operators acccess key.The eroor is as bellow:-

Firefox can't find the file at www.cruzeiro-safaris.com/administrator/i...ad_key_file&k=2.

Any help will be appreciated.

Try un-installing the JLive! Chat component and then re-installing a fresh download of version 3.7.1 from:

http://www.cmsfruit.com/downloads.html#jlivechat


Please let us know if problems still persist after trying the steps above.