Hi,

Just downloaded and installed JChat and everything looks fine BUT the desktop setup (Windows) wont start after install (see attached error message).

Now what?

What language is your operating system in?

Windows XP (up to date) in German

Thank you for that information! We believe this error is being caused because you may have an accented character somewhere in the path where JLive! Chat stores its database, and JLive! Chat doesn't recognize the character. Furthermore, this is a bug and we have corrected in JLive! Chat v3.4.1. You can download the new version from our download section or below:

www.cmsfruit.com/index.php?option=com_jc...ownload&i=17

 

After downloading the new version, please uninstall the old component and plugin and then install the new component and plugin from within your Joomla! Administrator. Please enable the JLive! Chat plugin after installing it, since it is disabled by default. Then re-install JLive_Chat_Setup.exe on your computer and the error should be fixed.Please let us know if you run into any issues or if it works now.

Thank you!

Sounds reasonable as the computername actually contains an "umlaut" o with two dots above it.

I will give it a try tonight and let you know how it goes.

Thanks, Jörn

when l run the jlive_chat.exe l have a Fatal Error Occured the text is: JLive! Chat cannot continue because it encountered the following error: coercing to Unicode: need string or buffer, bool found. After ok l have this window : cx_freeze application terminated then writen in the window: 0  

can you help me please ?