Hey,

I'm looking to purchase your extension but i want to make sure it will run smoothly first. I have read through the documentation and it seems pretty easy. My only question would be on web-server logging.

I understand how to edit the .htaccess file however i'm not running the site locally on an Apache server i'm running it on godaddys server how would I disable web logging there? I have not installed the application yet.

Also, how do i get a trial key?

Thanks,
~Joshuah

ok, so i just installed it and got it working on my website, that was the easiest thing i have ever done! I still need to disable web-server logging though, any help with that?

Hello Josh,

I have attached a default .htaccess file from Joomla 1.5.14 with the modifications already done to it that you can use which is part of disabling webserver logging.

You are most probably using plesk on a Godaddy apache server, and the file that you need to edit on your webserver is:

/var/www/vhosts/yoursite.com/conf/httpd.include

Adding the necessary modifications listed in the documentation located here:

www.cmsfruit.com/joomla-live-chat-docume...html#disable_logging


The only drawback on plesk is that if you make any changes to the website through the plesk control panel, then your changes to httpd.include will be lost, so one way to work around this is to copy the modified httpd.include file to httpd.include.real in that same directory, so you can easily copy back over if the plesk server overwrites your changes.


After making the changes to the httpd.include, please restart your apache webserver for the changes to take effect by issuing the command:

/etc/init.d/httpd restart

as root.
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Hey,

thanks for your response. I called godaddy and i am not running plesk. I am on a shared linux hosted web server and tech support said i have no way to edit my httpd.include file with shared hosting.

I was able to eddit my .htaccess file just fine. Thanks for the example though.

is there any other way to stop webserver logging on a shared hosting plan?

I'm sorry to hear that. There is not much you can change on a shared environment. However we are currently finishing up our new version of JLive! Chat which will be a hosted version, and should have it released within the next couple weeks. The hosted version is perfect for customers in a shared hosted environment like yourself. The cost of the new version will be the same as this version, and it will also only be a one-time fee.


We will notify you via email when the new hosted JLive! Chat is available.

Best Regards,
John